Voluntary Sector Partners

There are a number of organisations who provide Housing Related Support to customers in Birmingham. This support is provided through single point of access (SPA) telephone numbers. If you need help using Birmingham Home Choice, you can contact the numbers below for a referral to a service who may be able to help:

Help for victims of domestic violence: 0800 111 4223

Help for single people over 25 who are homeless or threatened with homelessness: 0345 602 0549

Help for vulnerable single people over 25 (e.g. ex offenders, customers misusing substances): 0345 603 6166

Help for young people aged 16-25 (Youth Line): 0300 303 0099

Help for people with learning difficulties: 0121 633 1706

These organisations can offer a range of assistance in relation to housing.

Birmingham Home Choice is also working with a number of partners in the volunary sector to assist vulnerable customers to use the service. The organisations below will be able to provide customers with support in using Birmingham Home Choice. If you would like support in using Birmingham Home Choice, or in accessing other services relevant to your circumstances, please contact the organisations listed below. Click on the name of the organisation to find out more about the services they offer and how to get in touch with them.

Substance misuse

Turning Point

Older people

Age Concern

People with physical or sensory disabilities

Birmingham Institute for the deaf

Women experiencing domestic violence

Birmingham Women’s Aid

People identifying as LGBT, or people with HIV or AIDS

Freshwinds

Ex-offenders

Fry Housing Trust